SHIPPING INFORMATION

We are committed to providing our customers with stable and efficient delivery services. All orders will be processed as soon as possible after payment confirmation and shipped via local UK and international partner logistics companies.

Order Processing

Orders are typically reviewed and processed during business hours. Please ensure that the shipping address, contact number, and email address you provide are accurate to avoid delivery delays or failures.

Delivery Methods

We primarily use commonly used UK logistics and courier services for delivery, including but not limited to:

Royal Mail
DPD
Evri
UPS
The specific delivery method will be automatically selected based on the order address, package size, and logistics arrangements.

Delivery Time

Delivery time varies depending on the region, holidays, weather conditions, or peak shipping seasons. Some remote areas may require longer transit times. After the order is shipped, tracking information will usually be sent to the customer via email.

Shipping Costs

Shipping costs will be automatically displayed on the checkout page. Some promotional orders may enjoy free shipping; please refer to the website’s promotional details for details.

International Shipping

For some international orders, the recipient may be responsible for local customs, taxes, or import-related fees. Related costs are the responsibility of the recipient according to local policies.

Delivery Responsibility

If delivery fails or is delayed due to incorrect address, no one to sign for the package, invalid contact information, or force majeure, we will assist the customer in contacting the logistics company, but we are not liable for any additional losses incurred.

If you have any questions about the transportation service or logistics status, please contact our customer service team at any time through the contact information on the website.